Directory of Contacts

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Aid for AIDS Monday to Friday 08h00 - 16h00 Customer Call Centre: 0860 100 646 Fax number: 0800 600 773 E-mail address: afa@afadm.co.za Web address: www.aidforaids.co.za     back to top

B

Branch: Bloemfontein (Walk-in branch) Monday to Friday 08:30 - 16:00 Customer Call Centre: 051 430-7661 Fax number: 051 430-5567 Physical Address: Shop 5, Ground Floor, Bloemfontein Southern Life Plaza, 41 Maitland Street, Bloemfontein Postal Address: PO Box 9794, Bloemfontein, 9300   Branch: Cape Town (Walk-in branch) Monday to Friday 08:30 - 16:00 Physical Address: 15th Floor, Atterbury House, 9 Riebeek Street, Cape Town Postal Address: PO Box 38597, Pinelands, 7430   Branch: East London (Walk-in branch) Monday to Friday 08:30 - 16:00 Customer Call Centre: 043 709-6030 Fax number: 043 726-8132 Physical Address: Medscheme House, Vincent 39, Balfour Road, East London Postal Address: PO Box 13173, East London, 5217   Branch: Ellisras Monday to Friday 08:30 - 16:00 Customer Call Centre: Tel: 014 763-2301 Physical Address: Onverwagt Business Centre, Miemie Building, Block C, Walter Sisulu Avenue, Ellisras   Branch: Gaborone (Botswana) Monday to Friday 08:30 - 16:00 Customer Call Centre: 09267351-166 Fax number: 09267351-165 Physical Address: 1st Floor, Orchid Centre, Gaborone Broadhurst Industrial Site Postal Address: PO Box 1212, Botswana, Gaborone, 2735,   Branch: Johannesburg (Walk-in branch) Monday to Friday 08:30 - 16:00 Customer Call Centre: 011 331-0076 / 69 / 62 Fax number: 011 331-5470 Physical Address: Building no. 8, Gandhi Square, Excom Office no. 1, Mezzanine Floor, Johannesburg Postal Address: PO Box 260689, Johannesburg, 2023   Branch: Kimberley Monday to Friday 08:30 - 16:00 Customer Call Centre: 053 831-5416 Fax number: 053 831-5421 Physical Address: Ground Floor, Kimberley Trust Centre, George Street, Kimberley Postal Address: PO Box 1705, Kimberley   Branch: Mbabane (Swaziland) Monday to Friday 08:30 - 16:00 Customer Call Centre: 09268404-4447 Fax number: 09268404-1601 Physical Address: 1st Floor, Development House, Mbabane Swazi Place, Swaziland Postal Address: PO Box 3226, Mbabane, Swaziland, 0449   Branch: Mmabatho (Mafikeng) Monday to Friday 08:30 - 16:00 Customer Call Centre: 018 384-7232 Fax number: 018 384-5175 Physical Address: Suite 101, East Gallery Mmabatho Mega City Postal Address: PO Box 4226, Mmabatho, Mafikeng, 2735   Branch: Nelspruit (Walk-in branch) Monday to Friday 08:30 - 16:00 Customer Call Centre: 013 755-4308 Fax number: 013 755-2932 Physical Address: The Upper Ground Floor, Nelspruit Colfin House 1200, 11 Ferreira Street Postal Address: PO Box, Nelspruit, 6795   Branch: Polokwane Monday to Friday 08:30 - 16:00 Customer Call Centre: 015 295-8610 Fax number: 015 291-3819 Physical Address: Bonitas House, 22 Hans van Rensburg Street, Ground Floor, Polokwane Postal Address: Box 2011, Polokwane, 0700   Branch: Port Elizabeth (Walk-in branch) Monday to Friday 08:30 - 16:00 Customer Call Centre: 041 503-5111 Physical Address: Green Acres Office Park, Block 6, North End 2nd Avenue, Newton Park Postal Address: PO Box 3711, Port Elizabeth, 6056   Branch: Pretoria (Walk-in branch) Monday to Friday 08:30 - 16:00 Customer Call Centre: 012 341-9412 Physical Address: Ground Floor, Benstra Building, Sunnyside 473B Church Street Postal Address: PO Box 27115, Arcadia, Pretoria, 0132   Branch: Roodepoort (Walk-in branch) Monday to Friday 08:30 - 16:00 Customer Call Centre: 011 671-2000 Physical Address: 37 Conrad Road, Florida Glen Florida North Postal Address: PO Box 1101, Roodepoort, 1716   Branch: Vereeniging (Walk-in branch) Monday to Friday 08:30 - 16:00 Customer Call Centre: 016 440-4000 Fax number: 016 422-1481 Physical Address: 2nd Floor, 36 Merriman Avenue, Vereeniging Postal Address: PO Box 74, Vereeniging, 1930   Branch: Windhoek (Namibia) Customer Call Centre: 9264623-9310 Fax number: 9264622-3904 Physical Address: 1st Floor, Hidas Centre, 21 Nelson Mandela Avenue, Windhoek Postal Address: PO Box 23064, Windhoek, Namibia, 9000     back to top

C

Centre for Diabetes and Endocrinology Monday to Friday 08h30 - 17h00 Customer Call Centre: 011 712-6000 Fax number: 011 728-6661 Postal Address: PO Box 2900 Saxonwold 2132 E-mail address: cdecentr@iafrica.com Web address: www.cdecentr.co.za   Chronic Medicine Management Monday to Friday 08h00 - 16h00 Customer Call Centre: 0860 100 608 Fax number: 0800 223 670/80 Postal Address: PO Box 38632, Pinelands, 7430 E-mail address: cmm@medscheme.co.za Web address: www.medscheme.co.za     back to top

D

Disease Management Monday to Friday 08h00 - 16h00 Customer Call Centre: 0860 101 306 E-mail address: diseasemanagement@medscheme.co.za Web address: www.medscheme.co.za     back to top

E

Europ Assistance 24 hours Customer Call Centre: 0860 333 432     back to top

F

Fedhealth Baby programme Monday to Friday 08h00 - 17h00 Customer Call Centre: 0861 116 016 E-mail address: info@babyhealth.co.za Web address: www.babyhealth.co.za   Fedhealth Broker Call Centre Customer Call Centre: 0860 737 8423 E-mail address: brokers@medscheme.co.za   Fedhealth Medical Scheme Monday to Friday 08h30 - 17h00 Customer Call Centre: 0860 002 153 Fax number: 011 671 3842 (claims) 011 671 3647 (membership) Postal Address: Private Bag X3045, Randburg, 2125 E-mail address: fedhealth@medscheme.co.za Web address: www.fedhealth.co.za   Fraud hotline 24 hours Customer Call Centre: Customer Call Centre: 0800 112 811     back to top

H

Hospital Management (Authorisation Centre) Monday to Friday 08h00 - 16h00 Customer Call Centre: 0860 103 951 Fax number: 0860 212 223 E-mail address: authorisations.cpt@medscheme.co.za Web address: www.medscheme.co.za     back to top

I

International travel medical insurance Monday to Friday 08h00 - 17h00 Customer Call Centre: Emergencies - Europ Assist - 24 hours     back to top

M

MVA Third Party Recovery Department Monday to Friday 08h00 - 16h00 Customer Call Centre: 011 669 3166/7/9 Fax number: 011 669 2646 Postal Address: PO Box 781692, Sandton, 2146     back to top

O

Oncology Disease Management Monday to Friday 08h00 - 16h00 Customer Call Centre: 0860 100 572 Fax number: 021 514 2303 E-mail address: cancerinfo@medscheme.co.za Web address: www.medscheme.co.za     back to top

T

Trauma Management Programme (ICAS) 24/7/365 Customer Call Centre: 0800 212 695     back to top