SOS CALL ME SERVICE
*130*3272*31#
EUROP ASSISTANCE
24 hours
Customer Call Centre: 0860 333 432
AID FOR AIDS
Monday to Friday: 08:00 – 17:00
Customer Call Centre: 0860 100 646
Email: afa@afadm.co.za
Web: www.aidforaids.co.za
SMS(call me): 083 410 9078
FRAUD HOTLINE
24 hours
Customer Call Centre: 0800 112 811
CHRONIC MEDICINE MANAGEMENT
Monday to Thursday: 08:30 – 17:00
Friday: 09:00 – 17:00
Customer Call Centre: 0860 002 153
Postal Address: PO Box 38632, Pinelands, 7430
Email Address: cmm@fedhealth.co.za
Web Address: www.medscheme.co.za
DISEASE MANAGEMENT
Monday to Friday: 08:00 – 16:00
Customer Call Centre: 0860 101 306
Email Address: dm@fedhealth.co.za
Web Address: www.medscheme.co.za
FEDHEALTH BABY PROGRAMME
Monday to Friday: 08:00 - 17h00
Customer Call Centre: 0861 116 016
Email Address: info@babyhealth.co.za
Web Address: www.babyhealth.co.za
FEDHEALTH PAED-IQ 24 HR SERVICE
086 044 4128
FEDHEALTH BROKER CALL CENTRE
Customer Call Centre: 0860 737 8423
Email Address: brokers@medscheme.co.za
HOSPITAL AUTHORISATION CENTRE
Monday to Thursday: 08:30 – 17:00
Friday: 09:00 - 17:00
Customer Call Centre: 0860 002 153
Email Address: authorisations@fedhealth.co.za
Web Address: www.fedhealth.co.za
ONCOLOGY DISEASE MANAGEMENT
Monday to Friday: 08:30 - 17:00
Customer Call Centre: 0860 100 572
Fax number: 021 466 2303
Email Address: cancerinfo@fedhealth.co.za
Postal Address: P O Box 38632, Pinelands, 7430
INDEPENDENT CLINICAL ONCOLOGY NETWORK (ICON)
Customer Call Centre: 021 944 3750
Fax Number: 021 949 4121
Physical Address: 14 Mispel Road Bellville 7530
Email Address: icon@cancernet.co.za
Web Address: www.cancernet.co.za
INTERNATIONAL TRAVEL MEDICAL INSURANCE
Monday to Friday: 08:00 - 17:00
Customer Call Centre: +27 (0)11 521 4500
Emergencies - Europ Assist - 24 hours
COUNCIL OF MEDICAL SCHEMES
Customer Care Centre: 0861 123 CMS(267)
Reception:
Tel Number: 012 431 0500
Fax Number: 012 430 7644
General enquiries:
information@medicalschemes.com
Complaints:
Fax Number: 012 431 0608
complaints@medicalschemes.com
MEDIA QUERIES
Hans Rheeders
Email Address: hans@thecheesehasmoved.com
Web Address: http://www.thecheesehasmoved.com
IMPROVED CLINICAL PATHWAY SERVICES
Customer Call Centre: 011 327 2599 or 011 021 6871
Email Address: admin@icpservices.co.za
Web Address: www.icpservices.co.za
MEDITAXI
0860 333 432
MVA THIRD PARTY RECOVERY DEPARTMENT
Monday to Friday: 07:00 - 15:00
Customer Call Centre: 012 431 9718
Fax number: 012 425 4266
Postal Address: MVA Third Party Recovery Department, PO Box 11793, Hatfield, 0028
MEDI-RITE PHARMACY
Customer Call Centre: 0800 222 617
To locate a store go to: http://www.medirite.co.za/index.php/store-locator/
PHARMACY DIRECT
Monday to Friday: 07:30 – 17:00
Customer Call Centre: 0860 027 800
Fax number: 0866 114 000/1/2/3/4
Email Address: care@pharmacydirect.co.za
Web Address: www.pharmacydirect.co.za
SMS (call me): 083 690 8934
DISCHEM
Care-Line:0860 347 243
To locate a store go to www.dischem.co.za and select Store Locator
