Small Business Solutions from Fedhealth
Most medical aids simply aren’t interested in delivering a group-offering that is specifically designed for small to medium enterprises. At Fedhealth, we think differently, because we understand that the future of our economy lies with entrepreneurs and their family of employees.
As a small-business owner you know that every member of your staff plays a vital role in the success of your business. There aren’t always enough hands on deck to cover all the gaps left by an extended illness. You need your people at their posts, performing at full capacity, as often as possible.
Bottom-line: Healthy employees are more productive employees.
We have created a number of innovations to help you not only take care of your staff when they need it most, but also help them to prevent rather than cure – all this, with affordability in mind.
What Fedhealth can do
for your SMME’s health and wellness
Fedhealth provides targeted interventions to ensure effective healthcare,
which impacts employee quality of life and enhances their professional output.
Over and above a wide range of medical aid for small businesses that will suit the needs and pockets of all your employees, Fedhealth also offers the following added corporate initiatives:
Fedhealth Conservative Back and Neck Rehabilitation Programme
The intervention: Fedhealth has an established programme intervention for qualifying employees suffering from back and neck problems. It’s built on the principle of active muscle reconditioning, supported by scientific clinical studies showing that exercise reduces pain and can normalise function in many instances.
In the long-term, productivity and economic losses to employer groups who use Fedhealth as a provider will be reduced, as avoided surgery significantly reduces time off work. Certain corporates have commented that together with mental health, back and neck issues are a primary driver in terms of absenteeism in their workspace.
Employees may require up to 30 hours off work in order to attend the Fedhealth Conservative Back and Neck Rehabilitation Programme sessions, while sick leave associated with spinal surgery is estimated to be up to six weeks. Tangible benefits for the member include an increased quality of life, and the assurance that their employer, through Fedhealth, is providing them with the care that they specifically require.
In addition, Fedhealth is also willing to provide on-site workplace assessments (ergonomic, canteen, exercise facilities, etc.) to prevent the onset of back and neck pain. These include a review of existing corporate policy and strategy documents. This is to ensure alignment with current wellness, employee assistance programmes (EAP) and occupational wellness initiatives, and to provide recommendations that will ensure that back and neck issues, amongst others, are minimised. Close
Mental Health Programme
The intervention? Fedhealth’s Mental Health Programme uses innovative solutions for employee empowerment, and relies on social, family and workplace support.
- Greater reduction in mental health symptoms
- Greater rates of care for mental health
- Improvement in quality of life
- Less functional impairment
- Better patient satisfaction
- Better provider satisfaction
- Lower total health care costs in the medium and long term
- Significant benefits in terms of absenteeism reduction
The Fedhealth Mental Health Programme will integrate with workplace employee assistance programmes, and establish bi-directional referral process between them. Integrated reporting will help measure mental health impact and outcomes, particularly in terms of productivity, which is considered a sensitive measure for mental health interventions.
The intervention? Fedhealth supports cancer patients in their time of need, and diagnosed employees are registered on the Fedhealth Oncology programme.
The Scheme offers members the opportunity to upgrade to a higher option within 30 days of a life-changing event or diagnosis. This ensures that employees with cancer are able to get access to treatment and medication that will help them to remain economically active, with all the support they require to deal with this stressful diagnosis.
Aid for AIDS (HIV Management)
The intervention? Fedhealth offers the Aid for AIDS programme to help members who are HIV-positive to manage the condition.
The benefits of being on the programme (over and above the payment of the necessary medicine and pathology claims), include clinical and emotional support on how to manage the condition. Members are routinely called by counsellors to check how they are doing, and receive reminders when they are due for blood tests.
Fedhealth provides cover for an HIV test (which includes pre- and post-test counselling) on all its options, and we encourage employers to ensure that their staff is tested and know their status so that they can get the appropriate assistance early.
In addition to the improved quality of life, this means that employers’ healthcare costs are effectively managed as there will be few hospitalisations and other related costs as a result of opportunistic infections. Furthermore, having the disease managed also means the member can remain economically active, and thus able to provide for their family.
Fedhealth Baby/High-risk Maternity/Contraceptive Benefit
With the rising trend in maternal employment, it has become increasingly important for employers to ensure that female employees have access to appropriate medical care. Having a baby can be both physically and emotionally stressful for mothers-to-be, and health concerns can have a significant impact on their focus at work. The Fedhealth Maternity benefit will ensure that pregnant women receive the best care for themselves and their babies, alleviating a lot of the anxiety associated with pregnancy and resulting in a more content, productive employee.
The solution? Fedhealth provides access to the Fedhealth Baby programme, as well a high-risk maternity programme. For the high-risk maternity programme, Fedhealth pro-actively identifies high-risk pregnancies through data analysis. Our professional nurses with midwifery experience will initiate telephonic contact with these employees and assist them with educational material and advice. This enables these mothers-to-be to remain active and involved, while ensuring that no risk or harm is placed on the mother or her baby.
Regular follow-up calls are made to see that the beneficiary is adhering to the appropriate management of their pregnancy, as well as any other factors impacting their health, to ensure that time off work is minimised. These follow-up calls enable the nurse to identify further educational requirements. High-risk maternity candidates are also provided with contact details for the midwives, and are encouraged to call whenever they need advice.
All expectant Fedhealth moms can look forward to:
A Fedhealth baby bag
This handy baby bag is usually sent a month after registration and is packed with quality products – including a wide variety of Pigeon baby care products, nappies, a pregnancy book and more. Everything in the bag has been especially chosen to help parents take care of their little bundle of joy from tip to toe.
Vouchers and discounts
Discounts and vouchers for the best baby brands including:
– 40% off Living & Loving Magazine
– 15% off safety products for babies and toddlers from 4aKid
– From 10 to 25% off Chelino strollers, camp cots and car seats
– 25% off Baby Kaboosh sleeping bags
– 25% off Babynastics DVD
– 20% off Boobi Blankets
– 25% off Lots 4 Tots baby play mats
– 20% off Baby Legends HUGSEEZ Baby Wrap Carrier
– Free immunisation email reminders from Tum2mom
Fedhealth Baby members receive ongoing communication and education in the form of emails and e-letters (to Mom and Dad), health profiling for each trimester, and access to our 24-hour baby medical advice line.
Baby medical advice line
A dedicated 24-hour medical advice line for any pregnancy concerns, pre- or post-birth, that will set your employees’ mind at rest and the knowledge that their concerns are being addressed.
Contraceptives from Risk
Health Risk Assessments
The intervention? Through Fedhealth’s Health Risk Assessment benefit, the Scheme aims to identify members who are at risk of developing lifestyle diseases, and either help them prevent the onset through suitable lifestyle interventions, or help them manage their
disease through practical advice and steps.
The Health Risk Assessment benefit forms part of a brand new, bigger wellness offering planned by the Scheme, which will be available to all members of the Fedhealth family.
Health Risk Assessments comprise three steps:
1. A lifestyle questionnaire
2. Wellness screening
3. Physical screening
The way forward
Once all three steps have been completed, you will receive a report with feedback on the overall health and wellbeing of your employees.
Members may be identified as part of the High Risk or Emerging Risk groups, and flagged as being at risk of developing a chronic lifestyle disease. Should they agree to participate in disease management programmes as mentioned in this brochure, they may receive additional wellness intervention benefits. These interventions will be done by a BASA biokineticist, who will refer the member to dieticians, psychologists and family practitioners where applicable (with responsible promotion of Scheme benefits).
The intervention? Packed with screenings for every life stage, Fedhealth’s Screening benefit was created to stretch members’ day-to-day benefit by paying more from Risk. Even on our hospital plans, Maxima EntryZone and Maxima Core, and Saver options, Maxima Advanced, Maxima Basis, Maxima Saver and Maxima EntrySaver, the Scheme pays for screenings for women’s, children’s, cardiac, as well as general health (like an annual flu vaccine, now also on Blue Door Plus). On all comprehensive options and some Saver options, the benefit even includes screening and preventative programmes for older members.
Trauma / Casualty Benefit
The intervention? Fedhealth is one of the only schemes that pay for trauma procedures from the Major Medical Benefit.
Under this benefit, claims are paid from Risk if a member visits the trauma unit of a clinic or hospital for emergency treatment such as suturing, or with a life-threatening condition and is admitted immediately for further treatment.
Children’s health/family responsibility leave
The intervention? Fedhealth has created a vaccination schedule for your employees’ children to ensure that they are up to date with their vaccines. For beneficiaries up to
12 years of age, every aspect of child immunisation is paid from Risk with a comprehensive programme (as per state Expanded Programme for Immunisation (EPI)). This gives employees who are parents the financial security that their children’s health is well looked after, and helps them remain active in the workplace.
No pre-authorisation is required for these vaccines. The member can simply submit their claim, and all vaccines as per the state EPI will be reimbursed from Risk.
The intervention? Fedhealth has partnered with SOS Corporate Wellness (Sisters on Site) and is now offering a Nursing Sister on Site at the workplace. This new approach is tailor-made in conjunction with the employer’s influence to ensure that we identify and address the organisation’s specific areas of concern.
By helping employees change their behaviour patterns and choose more healthy lifestyles, we aim to reduce healthcare expenditure (particularly on day-to-day utilisation), reduce absenteeism, reduce turnover rates, reduce worker’s compensation claims and limit tardiness.
The Sisters-on-Site initiative provides both an extensive screening process, plus a suggested course of treatment where necessary. In short, this programme is the first step to identify any health risk for your employees and then being there for them every step of the way in either maintaining their good health or managing potential risks.
The Sister on Site also treats simple acute medical problems, or “low acuity” conditions, since employees often don’t have the time to see their primary care doctor, go to the emergency room, or stay home.
The following aliments are covered:
- Skin conditions such as mild acne and mild eczema
- Coughs and colds, including nasal congestion and sore throat
- Minor cuts and bruises
- Constipation and haemorrhoids (piles)
- Hay fever and allergies
- Aches and pains, such as headaches, earache and back pain
- Indigestion, diarrhoea and threadworms
- Period pain and thrush
- Mouth ulcers and cold sores
- Athlete’s foot
The intervention? The MyHealth Portal on the Member Zone of the Fedhealth website is an online educational web and mobile health portal. The portal includes e-tutorials and educational articles, tools and quizzes. We strongly encourage corporates to lift Internet restrictions to allow access to the Scheme’s website, so employees can engage and take an interest in their health. Visit fedhealth.co.za and log in to the Scheme’s website to access the MyHealth Portal.
Delivery of Chronic Medicine Management
The intervention? Fedhealth’s chronic medicine management application process is as easy as picking up the phone and chatting to one of our consultants. As a corporate value-add, we can provide a delivery service for all your employees’ chronic medicine to the workplace. Registration with our Designated Service Providers (DSPs) for delivery can be easily arranged, either at a corporate level, or individually.
Free Trauma Counselling (Trauma Management Programme)
The intervention? Fedhealth’s Trauma Management Programme (TMP) is designed to give your employees FREE trauma management assistance, support and quality care when they need it most.
The programme is designed and managed by Independent Counselling and Advisory Services (ICAS), and helps employees and/or their families process a traumatic experience in the following ways:
1. Trauma defusing services: These help members manage the immediate practical aspects of recovery by ensuring their physical safety and comfort; assisting in establishing a sense of security; coordinating emergency services where relevant; providing physical necessities, and mobilising a support structure appropriate to them.
2. Psychological first aid services: To help reduce initial distress and manage any emotional reactions within the first 12 hours following a traumatic incident.
3. Follow-up trauma counselling: These services help the member deal with any uncomfortable and painful feelings that may surface 48 to 72 hours after the traumatic incident and include behavioural counselling for high-risk individuals.
Hospital Benefit Management
The intervention? Fedhealth’s Hospital Benefit Management Programme assists members in obtaining authorisation before being admitted to hospital, or undergoing any other examinations specified by the Scheme for pre-authorisation.
Our doctors and registered nurses have been chosen to ensure maximum healthcare from available resources by assisting you in making informed decisions, offering useful advice, and liaising with you and your healthcare providers. By rendering this specialised service, we are able to ensure that members and their beneficiaries are admitted to the appropriate facility at the correct fee. Close
Corporate Wellness Days
The intervention? Corporate wellness days provide the opportunity to create awareness, education, prevention, screening and targeted interventions that support positive lifestyle changes. These days are usually well-received, as it is convenient for employees to have such services at their place of work. In addition to the clinical value that can be derived from wellness days, these days provide Fedhealth with an opportunity to market the Scheme to clients and potential clients.
Fedhealth Wellness Days can be structured to suit the needs of small, medium and large companies. The Scheme is continuously evaluating its offering to ensure optimal value to all our corporate clients.
Wellness days may include the following services:
- Screening tests which could include lifestyle screening, wellness screening (includes finger prick glucose and total cholesterol, blood pressure, waist circumference and body mass index (BMI) and physical screening (if applicable).
- We could also arrange to have additional services present i.e. Tuberculosis and HIV testing, optometry screening and on-site dietician consultations. Massages, health smoothies and Zumba or short exercise sessions have at times been offered in order to incentivise employee attendance.
- Health coaches from the Beneficiary Risk Management programme, as well as representatives from an activity tracker company like Garmin, can also be made available.
- If an employee is identified as being at risk, based on the results of one or more of the screening tests, the employee is given an information leaflet relevant to their condition.
Following the wellness day, a wellness report is compiled by the service provider and sent to the Human Resources department of the company.
Chronic Disease Self-management Programme (CDSMP)
The intervention? The Chronic Disease Self-Management Programme (CDSMP), facilitated by Fedhealth, is an ideal participatory programme to promote peer to peer mentoring and improve individuals’ self-efficacy – a key ingredient considered for successful behaviour change.
Developed by researchers at the Stanford School of Medicine at Stanford University, the programme has been shown to have a cost to savings ratio of 1:4. It follows a standardised format that is proven to help people learn to better manage the symptoms of chronic conditions. It is considered a best practice in chronic disease self-management and is offered in over 25 countries around the world. Close
Our family is standing by to take care of yours
Options starting from only R776 per month
for previously uncovered, low income employees and
hospital plans starting from only R1326 per month.
Charlie Matroshe is standing by to assist your SMME to join the Fedhealth family.
For more information about the options we can offer your employees, or any of the initiatives above, please contact her on 011 758 8680 / 082 455 8739 or alternatively send her an email by clicking the button below:
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