
Average claim turnaround
5 days
Average call waiting time
8 seconds
One call query resolution
90%
Providers in our network
4600
What Do The People Say

ZELDA
09 September 2020
"I would like to really praise you for the wonderful customer service you have given us in the past years and also every day going forward. "

Z. MULLER
01 September 2020
I was so surprised to receive a teddy yesterday that you sent to my daughter due to her past stay in the hospital. You guys really go the extra mile.... You made my daughter so so happy. Her sister not so much as she wants to go to the hospital as well now. :) It really doesn't go unnoticed. Thanks so much for making our day a little bit brighter.

NTAKADZENI
11 September 2019
"Amazing customer service. Very friendly"

RUDENE
08 October 2020
"At first I was skeptical about the medical scheme but I'm starting to love it more every day. One of the best decisions I've ever made. I am amazed by how quick my things were processed, I did not expect it to be that fast. I am so happy and grateful for you and Fedhealth medical Scheme"

THEMBA ZULU
01 August 2020
"Simplified benefit structure, affordable premiums. Great flexibility. Affords members the choice to control their medical spend the way they want."

LIZANNE
23 October 2019
"Very very happy with the service...and extremely friendly "