Average claim turnaround
5 days
Average call waiting time
8 seconds
One call query resolution
90%
Providers in our network
4600
Fedhealth has been taking care of the health of South Africans since 1936. Many things have changed over the years, but our commitment to providing affordable, quality healthcare hasn’t. Today we’re still run by members for members, and we’re constantly innovating to adapt to the needs of people taking care of their health, while living in a rapidly changing world.
For us it’s all about customisation and allowing you as one of our members to enjoy medical aid that you can create and control. Join us to create your aid today!
Additional information
Fedhealth is run by members, for members, which means the needs of members are always our top priority.
We’ve maintained a Global Credit Rating of AA- for 14 consecutive years, and with reserves well over the required 25%, the Scheme’s healthy financial position enables us to take care of our members when they need us most.
Fedhealth is also known for its unique benefits paid from Risk to help members’ day-to-day benefits stretch even further. These include upgrades any time of the year within 30 days of a life-changing event, child rates for financially dependent children up to the age of 27, and unlimited network GP visits.
Scheme Officers - Code of conduct
Simply click on the relevant link below to view the Code of conduct.
