5 days
Average claim turnaround
8 seconds
Average call waiting time
90%
One call query resolution
4600
Providers in our network
Since 1936, Fedhealth has been providing South Africans with affordable, quality medical aid cover.
For us, it’s about giving every Fedhealth member peace of mind healthcare for every stage of their lives. Not only that, but we’re also constantly looking at new ways to give our members more choice, flexibility and control when it comes to their medical aid.
Our healthy financial position is a sign of a healthy scheme. As such, we’re proud of our AA- Global Credit Rating maintained for 12 consecutive years, and reserves that are well over the required 25%.
Fedhealth is empowering you to build a medical aid that’s made for all of you, and only you. Join our medical aid revolution!
"I experienced a warm feeling of care and satisfaction, keep up the great work, Excellent service"
| Linda | 03 Oct 2019 |
"Amazing customer service. Very friendly"
| NTAKADZENI | 11 Sep 2019 |
"Thank you 1million times!!"
| THANDI | 26 Sep 2019 |
"Working in a customer support field for over 10 years it is extremely rare to find great assistance so THANK YOU "
| TERANA | 09 Oct 2019 |
"Very very happy with the service...and extremely friendly "
| LIZANNE | 23 Oct 2019 |
