According to the claims statement, the member has run out of day-to-day benefits – Will Fedhealth still pay their claims?

Although the scheme will not be able to refund claims, the member must continue to submit them. Certain claims will continue to accumulate to the Threshold Level. Once the Threshold Level has been reached, payments will resume.
Please note: the following medical expenses do not accumulate to the Threshold Level: over the counter medication (except on Maxima Basis), homeopaths and naturopaths (including medication), frail care expenses, medicine on the Medicine Exclusion List (MEL) and scheme exclusions.