Are your employees covered for emergency medical expenses?

Yes. This table shows that the cost of medical care in emergencies will be paid from the Major Medical Benefit.

Ambulance Services

Call 0860 333 432

Unlimited cover with Europ Assistance
Treatment in casualty Claims will be paid from the Major Medical Benefit only if…

  • A member visits the trauma unit of a clinic or hospital and is admitted into hospital immediately for further treatment
  • A member visits the trauma unit of a clinic or hospital for emergency treatment for a fracture, for example.

Claims will be paid from the Day-to-Day Benefit if…

  • A member visits the trauma unit of a clinic or hospital for a non-emergency and is not immediately admitted into hospital

Please note that if a member visits their GP for an emergency treatment such as stitches and the procedure takes place in the doctor’s consulting rooms, this will be paid from day-to-day benefits and not from the Major Medical Benefit.

Trauma counselling

Call ICAS 0800 212 695

After a traumatic experience, for example, being a victim of crime or being in a car accident, Fedhealth provides emotional and practical support through ICAS.
Emergency medical services: call 0860 333 432 Your employees can contact Europ Assistance for a range of emergency services on 0860 333 432. These services include:

Emergency road or air response

Medical advice in any emergency situation

Delivery of medication and blood

Patient monitoring

Care for stranded minors or frail companions

24-hour Fedhealth Nurse Line.

What qualifies as an emergency?
The condition must be unexpected and need immediate treatment. (This means that if there is no immediate treatment, the condition might result in lasting damage to organs, limbs or other body parts, or even in death).