Contact us

Fedhealth Customer Contact Centre
Monday to Thursday 08h30 – 19h00
Friday 09h00 – 19h00
Tel: 0860 002 153
email: fedhealth@medscheme.co.za
Web: www.fedhealth.co.za
Postal address: Private Bag X3045, Randburg 2125

Hospital Authorisation Centre
Monday to Thursday 08h30 – 17h00
Friday 09h00 – 17h00
Tel: 0860 002 153
email: authorisations@fedhealth.co.za
Web: www.fedhealth.co.za

Ambulance Services
Europ Assistance
Tel: 0860 333 432

Aid for AIDS
Monday to Friday 08h00 – 17h00
Tel: 0860 100 646
Fax: 0800 600 773
email: afa@afadm.co.za
Web: www.aidforaids.co.za
SMS (call me): 083 410 9078

Chronic Medicine Management
Monday to Thursday 08h30 – 19h00
Friday 09h00 – 19h00
Tel: 0860 002 153
Fax: 0800 223 670/ 80
email: fedhealthcmm@medscheme.co.za
Web: www.medscheme.co.za
Postal address: P O Box 38632, Pinelands, 7430

Disease Management
Monday to Friday 08h30 – 17h00
Tel: 0860 101 306
email: diseasemanagement@medscheme.co.za
Web: www.medscheme.co.za

Fedhealth Baby
Monday to Friday 08h00 – 17h00
Tel: 0861 116 016
email: info@babyhealth.co.za
Web: www.babyhealth.co.za
Fraud Hotline
Tel: 0800 112 811

Trauma Counselling
ICAS
Tel: 0800 212 695

MVA Third Party Recovery Department
Monday to Friday 07h00 – 15h00
Tel: (012) 431 9746/ 86
Fax: (012) 425 4133
Postal address: MVA Third Party Recovery Department, P O Box 11793, Hatfield, 0028

Oncology Disease Management
Monday to Friday 08h00 – 16h00
Tel: 0860 002 153
Fax: (021) 466 2303
email: cancerinfo@medscheme.co.za
Web: www.medscheme.co.za
Postal address: P O Box 38632, Pinelands, 7430