How far in advance must the member contact Fedhealth prior to a hospital stay or procedure?

The member must contact us at least 48 hours before any treatment that is not an emergency or that is planned. The member will need to write down the authorisation number received from Fedhealth and take this to the hospital.
Members will require separate authorisation numbers for specialised radiology and for treatment covered in the 30 days after the hospital visit. If in doubt, your employees should contact us to find out if they need an authorisation number.