Features of the Trauma Management Programme
The programme is designed and managed by Independent Counselling and Advisory Services (ICAS), and helps you and/or your family normalise and process a traumatic experience in the following ways:
Trauma defusing services:
These help you manage the immediate practical aspects of recovery by:
- Helping ensure your physical safety and comfort
- Assisting in establishing a sense of security
- Coordinating emergency services where relevant
- Providing physical necessities
- Mobilising a support structure appropriate to you
Psychological first aid services:
These help reduce initial distress and manage any emotional reactions within the first 12 hours following a traumatic incident:
- Containment of emotion such as fear, anger, shock and numbness
- “Normalisation” of the trauma response, including helping prevent reactions such as negative self-judgement
- Education about post-trauma stress reactions in terms of common reactions and coping strategies
- Reassuring you that the stress is controllable and that recovery is possible
Follow-up trauma counselling.
These services help you deal with any uncomfortable and painful feelings that may surface 48 to 72 hours after the traumatic incident:
- Intervention to assist in recovery
- Short-term cognitive behavioural counselling for high-risk individuals showing signs and symptoms of post-traumatic stress
Accessing the programme
As a Fedhealth member, contact the TMP Programme on a 24-hour multilingual toll-free National Call Centre number: 0800 212 695, where registered psychologist and social worker operators are waiting to help you, 7 days a week, 365 days of the year.
Want to know more? Download our Trauma Management Programme information pack.