What makes a business successful? Good marketing, sales profit, creativity, vision? All of the aforementioned are very important, but the underlying factor behind it all is the employer/employee relationship.
If your business isn’t operating at peak performance, could it be because you lack a strong relationship with your employees? Fact is, all research and statistics lead to one conclusion: “A happy workforce is a productive workforce.”
So, why is this so important? One of the true benefits of a strong relationship between employers and employees is that it will ensure less conflict and higher morale. True, conflict is inevitable where people work closely together, but by focusing on fostering relationships between managers and employees, conflicts can be resolved as they arise. Employees know that their voices are heard and respected.
Also, within a workforce with less conflict and stronger relationships, employee turnover slows down, meaning that top talent will be retained. A stable work environment will make employees feel secure and comfortable in their jobs. Truth is, when employees are engaged, they are motivated; they are happy; they give their best effort; and they stick around.
Of course, a reinforced culture of collaboration, teamwork and motivation, makes employees work smarter and more efficiently, ultimately improving productivity within the company.
However, relationships aren’t just meant to benefit the employer, but getting to the point of reciprocal trust and respect, can be challenging.
There are ways that your BUSINESS can improve employee relations to make your workplace more efficient:
- Improve communication. Transparency is important in developing a good relationship. Have regular meetings to introduce information to employees, also, allow employees to ask questions. Only sending out emails to inform employees of company information could be very impersonal.
- Share the vision of the company. Explain the company’s plans for growth and seek employees’ input on how to make this happen. Offer rewards for inputs – this way they will feel personally invested in the company’s success.
- Offer career development. Set up a development program to help employees reach their career goals. Consider tuition reimbursement that will assist employees in furthering their education while working for the company.
- Show gratitude and appreciation through recognition, offer bonuses or paid days off.
- Always treat employees with kindness and respect.
Strong employee/employer relationships are vital to the success of a business. When companies only have a narrow focus on production and profits, it leads to dissatisfied employees, which then trickles down and leads to lower profits.
Bottom line: When employees have a strong, healthy relationship with their employers, the entire business benefits. Good luck!