All Freestate Western Cape Kwazulu Natal Gauteng Eastern Cape Other
WALK IN CENTRE - BLOEMFONTEIN

Monday to Friday: 08:30 - 16:00

Physical Address:
Medical Suites 4 and 5, First Floor, Middestad Mall, Corner West Burger and Charles Streets, Bloemfontein

GPS Coordinates: -29.116016, 26.221042

WALK IN CENTRE - CAPE TOWN

Monday to Friday: 08:30 - 16:00

Physical Address:

9 Long Street, Shop No. 6, Corner long and Waterkant Street, Cape Town

GPS Coordinates: -33.9179145, 18.423526

WALK IN CENTRE - DURBAN

Monday to Friday: 08:30 - 16:00

Physical Address:
Ground floor, 102 Stephen Dlamini Road, Musgrave, Durban

GPS Coordinates: -29.849234, 30.996048

WALK IN CENTRE - PRETORIA

Monday to Friday: 08:30 - 16:00

Physical Address:
Nedbank Plaza - Shop 17, Ground Floor, 175 Steve Biko Street, Arcadia

GPS Coordinates: -25.744365, 28.203686

WALK IN CENTRE - PORT ELIZABETH

Monday to Friday: 08:30 - 16:00

Physical Address:
1st Floor, Block 6, Greenacres Office Park, 2nd Avenue, Newton Park

GPS Coordinates: -33.948714, 25.571834

WALK IN CENTRE - ROODEPOORT

Monday to Friday: 08:30 - 16:00

Physical Address:
Shop 21 & 22, Flora Centre, cnr Ontdekkers and Conrad Roads, Florida North, Roodepoort

GPS Coordinates: -26.149336, 27.926313

WALK IN CENTRE - VEREENIGING

Monday to Friday: 08:30 - 16:00

Physical Address:
27 Grey Avenue, Vereeniging

GPS Coordinates: -29.115673, 26.221047

AID FOR AIDS

Monday to Friday: 08:00 – 17:00 
Customer Call Centre: 0860 100 646 
Email: afa@afadm.co.za 
Web: www.aidforaids.co.za 
SMS(call me): 083 410 9078

CHRONIC MEDICINE MANAGEMENT

Monday to Thursday: 08:30 – 17:00 
Friday: 09:00 – 17:00 
Customer Call Centre: 0860 002 153 
Postal Address: Private Bag X3045, Randburg, 2125 
Email Address: cmm@fedhealth.co.za 
Web Address: www.medscheme.co.za

DISEASE MANAGEMENT

Monday to Friday: 08:00 – 16:00 
Customer Call Centre: 0860 101 306 
Email Address: dm@fedhealth.co.za 
Web Address: www.medscheme.co.za

EUROP ASSISTANCE

24 hours 
Customer Call Centre: 0860 333 432

FEDHEALTH BABY PROGRAMME

Monday to Friday: 08:00 - 17h00 
Customer Call Centre: 0861 116 016 
Email Address: info@babyhealth.co.za 
Web Address: www.babyhealth.co.za

FEDHEALTH PAED-IQ 24 HR SERVICE

086 044 4128

FEDHEALTH BROKER CALL CENTRE

Customer Call Centre: 0860 737 8423 
Email Address: brokers@medscheme.co.za

FEDHEALTH MEDICAL SCHEME

Monday to Thursday: 08:30 - 17:00 
Friday: 09:00 - 17:00 
Customer Call Centre: 0860 002 153 
Fax Number (claims): 011 671 3842 
Fax Number (membership): 011 671 3647 
Physical Address: Corner Ontdekkers Road and Conrad Street, Absa Building Block F, Florida 1716 
Postal Address: Private Bag X3045, Randburg, 2125 
Email Address: member@fedhealth.co.za 
Web Address: www.fedhealth.co.za

FRAUD HOTLINE

24 hours 
Customer Call Centre: 0800 112 811

HOSPITAL AUTHORISATION CENTRE

Monday to Thursday: 08:30 – 17:00 
Friday: 09:00 - 17:00 
Customer Call Centre: 0860 002 153 
Email Address: authorisations@fedhealth.co.za 
Web Address: www.fedhealth.co.za

INDEPENDENT CLINICAL ONCOLOGY NETWORK (ICON)

Customer Call Centre: 021 944 3750 
Fax Number: 021 949 4121 
Physical Address: 14 Mispel Road Bellville 7530 
Email Address: icon@cancernet.co.za 
Web Address: www.cancernet.co.za

INTERNATIONAL TRAVEL MEDICAL INSURANCE

Monday to Friday: 08:00 - 17:00 
Customer Call Centre: +27 (0)11 521 4500
Emergencies - Europ Assist - 24 hours

MEDIA QUERIES

Hans Rheeders 
Email Address: hans@thecheesehasmoved.com 
Web Address: http://www.thecheesehasmoved.com

MVA THIRD PARTY RECOVERY DEPARTMENT

Monday to Friday: 07:00 - 15:00 
Customer Call Centre: 012 431 9718 
Fax number: 012 425 4266 
Postal Address: MVA Third Party Recovery Department, PO Box 11793, Hatfield, 0028

ONCOLOGY DISEASE MANAGEMENT

Monday to Friday: 08:30 - 17:00 
Customer Call Centre: 0860 100 572 
Fax number: 021 466 2303 
Email Address: cancerinfo@fedhealth.co.za 
Postal Address: Private Bag X3045, Randburg, 2125

EMOTIONAL WELLBEING PROGRAMME

087 365 8664

COUNCIL OF MEDICAL SCHEMES

Customer Care Centre: 0861 123 CMS(267) 
Reception: 
Tel Number: 012 431 0500 
Fax Number: 012 430 7644 
General enquiries: 
information@medicalschemes.com 
Complaints: 
Fax Number: 012 431 0608 
complaints@medicalschemes.com

MEDI-RITE PHARMACY

Customer Call Centre: 0800 222 617 
To locate a store go to: http://www.medirite.co.za/index.php/store-locator/

PHARMACY DIRECT

Monday to Friday: 07:30 – 17:00 
Customer Call Centre: 0860 027 800 
Fax number: 0866 114 000/1/2/3/4 
Email Address: care@pharmacydirect.co.za 
Web Address: www.pharmacydirect.co.za 
SMS (call me): 083 690 8934

DISCHEM

Care-Line:0860 347 243 
To locate a store go to www.dischem.co.za and select Store Locator

IMPROVED CLINICAL PATHWAY SERVICES

Customer Call Centre: 011 327 2599 or 011 021 6871 
Email Address: admin@icpservices.co.za 
Web Address: www.icpservices.co.za

MEDITAXI

0860 333 432

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This website and the information contained within it is intended for information and consumption purposes only and does not by any means supersede the Rules of the Scheme. In the event of any discrepancy between this website and the Rules of the Scheme, the Rules of the Scheme will prevail. POPI act compliance information as well as the rules of the scheme are available here - Please click on the rules and annexures / POPI Compliance tab in order to access the documents. Alternatively a copy can be obtained by contacting the Fedhealth customer contact centre on 0860 002 153.
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