OPERATING HOURS AND SERVICE DURING LOCKDOWN
Operating hours of Fedhealth Customer Contact Centre and other services during the lockdown:
| Fedhealth Customer Contact Centre: Monday to Friday 09h00 – 16h00 0860 002 153 member@fedhealth.co.za | LiveChat from the website www.fedhealth.co.za: Monday – Thursday 08h30 – 19h00 Friday 09h00 – 19h00 |
| Emergency transport: No change to service 0860 333 432 | Hospital Authorisation Centre: Monday to Friday 09h00 – 16h00 0860 002 153 Email: authorisations@fedhealth.co.za |
| Aid for AIDS: Monday to Friday 08h00 – 17h00 0860 100 646 Email: afa@afadm.co.za | Chronic Medicine Management: Monday to Friday 09h00 – 16h00 0860 002 153 Email: cmm@fedhealth.co.za |
| Disease Management: Email only dm@fedhealth.co.za | Oncology Disease Management: Monday to Friday 08h00 – 16h00 0860 100 572 Email: cancerinfo@fedhealth.co.za |
| Emotional Wellbeing Programme: no change to service 087 365 8664 24/ 7 | Fedhealth Paed-IQ: no change to service 0860 444 128 24/ 7 |
| MediTaxi: no change to service *130*3272*31# | Broker Call Centre: 09h00 – 16h00 0860 002 153 |
USEFUL RESOURCES
Covid-19 online resource and news portal: https://sacoronavirus.co.za/
The National Institute for Communicable Diseases (NICD): https://www.NICD.ac.za/