The responses provided by this AI chatbot are for informational purposes only and are based on the Scheme Rules and available benefit-related documents. While every effort has been made to ensure the accuracy of the information, the chatbot’s responses are generated using artificial intelligence and may not always interpret the Scheme Rules or benefits with complete accuracy.Fedhealth cannot be held responsible for any incorrect interpretations or potential inaccuracies in the chatbot’s responses. Members are encouraged to verify any benefit-related queries or specific coverage details with a Fedhealth staff member before making any decisions.Any quotation provided by the chatbot is for illustrative purposes only and does not constitute a final or binding offer. Official quotations can only be issued by an authorised Financial Services Provider (FSP) licensed to sell medical aid products. For confirmation or official documentation, please contact the Fedhealth customer contact centre on 0860 002 153.