Need Help
Connect with us in a way that feels comfortable to you
Contact Us
- 0860 002 153
- member@fedhealth.co.za
- Private Bag X3045, Randburg, 2125
Get in touch
Connect with us on WhatsApp
Get in touch
Connect with us on WhatsApp
Visit our Walk in Centres
In-person walk-in centres
Visit us and discuss your queries with one of our agents.
Freestate
Bloemfontein
Monday to Friday: 8:30 - 16:00
Western Cape
Cape Town
Worcester
Monday to Friday: 8:30 - 16:00
Kwazulu Natal
Pietermaritzburg
Monday to Friday: 8:30 - 16:00
Durban
Monday to Friday: 8:30 - 16:00
Gauteng
Pretoria
Monday to Friday: 8:30 - 16:00
Johannesburg
Monday to Friday: 8:30 - 16:00
Roodepoort
Monday to Friday: 8:30 - 16:00
Vereeniging
Monday to Friday: 8:30 - 16:00
Eastern Cape
Gqeberha (Port Elizabeth)
Monday to Friday: 8:30 - 16:00
East London Vincent
Monday to Friday: 8:30 - 16:00
Visit our virtual walk-in centre
Book a session with a dedicated agent to discuss any potentially complicated queries.
Connect With Us
Helplines
Contact us and discuss your queries with one of our agents.
Disease Management
Monday to Friday: 8:30 - 16:00
AFA (HIV Disease Management)
Monday to Friday: 08:00 – 17:00
Fedhealth Baby Programme
Monday to Friday: 8:30 - 17:00
Email Address:
Customer Call Centre:
Web Address:
Fedhealth Paed-IQ 24hr Service
Customer Call Centre:
Fedhealth Broker Call Centre
Hospital Authorisation Centre
Monday to Thursday: 08:30 – 17:00
Friday: 09:00 - 17:00
Customer Call Centre:
Email Address:
Improved Clinical Pathway Services
Email Address:
Customer Call Centre:
Web Address:
Chronic Medicine Management
Monday to Thursday: 8:30 - 17:00
Friday: 09:00 – 17:00
Customer Call Centre:
Email Address:
Web Address:
Postal Address:
PO Box 38632, Pinelands, 7430
Council of Medical Schemes
Reception:
Customer Call Centre:
Fax Number:
General enquiries:
Email Address:
Complaints:
Fax Number:
Email Address:
ISO LESO Optometric Network
Monday to Friday: 8:30 - 16:00
Independent Clinical Oncology Network (ICON)
Monday to Friday: 8:30 - 16:00
Customer Call Centre:
Fax Number:
Physical Address:
14 Mispel Road Bellville 7530
Email Address:
Web Address:
Oncology Disease management
Monday to Friday: 8:30 - 17:00
Customer Call Centre:
Fax Number:
Physical Address:
P O Box 38632, Pinelands, 7430
Email Address:
International Travel Medical Insurance
Monday to Friday: 8:00 - 17:00
Customer Call Centre:
Emergencies - Europ Assist - 24 hours
Media Queries
MediTaxi
Customer Call Centre:
MVA Third Party Recovery Department
Monday to Friday: 07:00 - 15:00
FAX Number:
Customer Call Centre:
Emergency Helplines
Contact one of our agents for to assistance with your emergency.
Emergency Number
Europ Assistance
Fraud Hotline
Press Office
Members of the media requesting any information or comments from us, may contact:
Hans Rheeders
Email Address:
Request a Call
Request a Call
I am:
Complete your contact information below.
What can we help you with?
What can we help you with?
