Get in touch via WhatsApp​
One of our consultants will respond to your query as soon as possible
Contact Us
- 0860 002 153
- member@fedhealth.co.za
- Private Bag X3045, Randburg, 2125
In-person walk-in centres
Freestate
- Bloemfontein
- Monday to Friday: 8:30 - 16:00
- Medical Suites 4 and 5, First Floor, Middestad Mall, Corner West Burger and Charles Streets, Bloemfontein
Visit our virtual walk-in centre
Book a session with a dedicated agent to discuss any potentially complicated queries.
Western Cape
- Cape Town​
- 9 Long Street, Shop No. 6, Corner long and Waterkant Street, Cape Town
- Worcester
- Monday to Friday: 8:30 - 16:00​
- 45 Church St, Worcester Central, Worcester, 6849
Eastern Cape
- Gqeberha (Port Elizabeth)
- Monday to Friday: 8:30 - 16:00
- 78-84 Block 3, Greenacres Office Park, 2nd Avenue, Newton Park
- East London Vincent
- Monday to Friday: 8:30 - 16:00
- Unit 5 Balfour Road Vincent East London 5247
Gauteng
- Pretoria
- Monday to Friday: 8:30 - 16:00
- Nedbank Plaza - Shop 17, Ground Floor, 175 Steve Biko Street, Arcadia
- Johannesburg
- Monday to Friday: 8:30 - 16:00
- Mathomo Mall 115 Main Street Marshalltown 2001
- Roodepoort
- Monday to Friday: 8:30 - 16:00
- Valley View Office Park 680 Joseph Lister Street Constantia Kloof Roodepoort 1725
- Vereeniging
- Monday to Friday: 8:30 - 16:00
- 32 Grey Avenue, Vereeniging
Eastern Cape
- Gqeberha (Port Elizabeth)
- Monday to Friday: 8:30 - 16:00
- 78-84 Block 3, Greenacres Office Park, 2nd Avenue, Newton Park
- East London Vincent
- Monday to Friday: 8:30 - 16:00
- Unit 5 Balfour Road Vincent East London 5247
Emergency Numbers
Emergency Number
MediTaxi
Azoza Travel Assist
Fraud Hotline
Help Lines
Disease Management
- Monday to Friday: 8:30 - 16:00
- 0860 101 306
- dm@fedhealth.co.za
- www.medscheme.co.za
AFA (HIV Disease Management)
- Monday to Friday: 08:00 – 17:00
- 0860 100 646
- afa@afadm.co.za
- www.aidforaids.co.za
Fedhealth Baby Program
- Monday to Friday: 08:00 – 17:00
- 0861 116 016
- info@babyhealth.co.za
- www.babyhealth.co.za
Paed-IQ 24hr Service
Broker Call Centre
Hospital Authorisation Centre
-
Monday to Thursday: 08:30 – 17:00
Friday: 09:00 - 17:00 - 0860 002 153
- authorisations@fedhealth.co.za
Improved Clinical Pathway Services
Chronic Medicine Management
-
Monday to Thursday: 8:30 - 17:00
Friday: 09:00 – 17:00 - 0860 002 153
- www.medscheme.co.za
- PO Box 38632, Pinelands, 7430
Hospital Authorisation Centre
Reception:
General enquiries:
Complaints:
ISO LESO Optometric Network
- Monday to Friday: 8:30 - 16:00
- 0860 101 306
- dm@fedhealth.co.za
- www.medscheme.co.za
Independent Clinical Oncology Network (ICON)
- Monday to Friday: 8:30 - 16:00
- 021 944 3750
- 021 949 4121
- icon@cancernet.co.za
- www.cancernet.co.za
- 14 Mispel Road Bellville 7530
Oncology Disease management
- Monday to Friday: 08:00 – 17:00
- 0860 100 572
- 021 466 2303
- P O Box 38632, Pinelands, 7430
- cancerinfo@fedhealth.co.za
International Travel Medical Insurance
Emergencies - Azoza Travel Assist - 24 hours
- Monday to Friday: 8:00 - 17:00
- +27 (0)11 521 4500
Media Queries
- Hans Rheeders
- hans@thecheesehasmoved.com
- www.thecheesehasmoved.com
MVA Third Party Recovery Department
- Monday to Friday: 07:00 - 15:00
- 012 431 9718
- 012 425 4266
- MVA Third Party Recovery Department, PO Box 11793, Hatfield, 0028
Help Lines
Disease Management
- Monday to Friday: 8:30 - 16:00
- 0860 101 306
- dm@fedhealth.co.za
- www.medscheme.co.za
AFA (HIV Disease Management)
- Monday to Friday: 08:00 – 17:00
- 0860 100 646
- afa@afadm.co.za
- www.aidforaids.co.za
Sanhealth Baby Program
- Monday to Friday: 08:00 – 17:00
- 0861 116 016
- info@babyhealth.co.za
- www.babyhealth.co.za
Paed-IQ 24hr Service​
Broker Call Centre​
Hospital Authorisation Centre​
-
Monday to Thursday: 08:30 – 17:00
Friday: 09:00 - 17:00 - 0860 002 153
- authorisations@fedhealth.co.za
Improved Clinical Pathway Services​
Chronic Medicine Management​
-
Monday to Thursday: 8:30 - 17:00
Friday: 09:00 – 17:00 - 0860 002 153
- www.medscheme.co.za
- PO Box 38632, Pinelands, 7430
Hospital Authorisation Centre​
Reception:
General enquiries:
Complaints:
ISO LESO Optometric Network​
- Monday to Friday: 8:30 - 16:00
- 0860 101 306
- dm@fedhealth.co.za
- www.medscheme.co.za
Independent Clinical Oncology Network (ICON)​
- Monday to Friday: 8:30 - 16:00
- 021 944 3750
- 021 949 4121
- icon@cancernet.co.za
- www.cancernet.co.za
- 14 Mispel Road Bellville 7530
Oncology Disease management​
- Monday to Friday: 08:00 – 17:00
- 0860 100 572
- 021 466 2303
- P O Box 38632, Pinelands, 7430
- cancerinfo@fedhealth.co.za
International Travel Medical Insurance​
Emergencies - Europ Assist - 24 hours
- Monday to Friday: 8:00 - 17:00
- +27 (0)11 521 4500
Press Office
- Hans Rheeders
- hans@thecheesehasmoved.com
- www.thecheesehasmoved.com
MVA Third Party Recovery Department​
- Monday to Friday: 07:00 - 15:00
- 012 431 9718
- 012 425 4266
- MVA Third Party Recovery Department, PO Box 11793, Hatfield, 0028
