Member Support

Member Support

Formularies: How We Pay For Chronic Medicine

A formulary is a carefully curated list of cost-effective, evidence-based medications that Fedhealth Medical Aid may cover for specific conditions

Chronic Medication: About The Chronic Disease Benefit

If you’ve been diagnosed with a chronic condition (a disease lasting more than three months for which you’ll need ongoing treatment), we’ll cover your treatment as long as it falls on our chronic disease list.

Find a Provider

Fedhealth network providers and hospitals enable our members to get quality healthcare, price certainty and peace of mind.

Hospital Authorisations

It’s important that you obtain our pre-authorisation for any hospital procedure that needs to be covered from your in-hospital benefit

Obtaining Chronic Medication

Here is a brief explanation of how to obtain your chronic medication depending on your Fedhealth option

Fedhealth Savings (MediVault & Wallet)

Using your day-to-day back-up plan? Here are some helpful ways we make managing Fedhealth Savings easy for members.

Got a question about Fedhealth benefits?

Meet Naledi – our AI agent, ready with all the Scheme’s benefit details, rules, and resources to help with general queries.

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