We’d like to remind all Fedhealth members that they get FREE membership to Sanlam Reality on the Reality Access membership option, which entitles them to FREE International Travel Insurance and a Pet Care Benefit!
Travel Insurance
Reality Access provides Fedhealth members with free travel insurance to assist them with cover for unforeseen medical emergencies and related expenses when they travel outside the borders of South Africa. To ensure that members are aware of what they are covered for and what they are NOT covered for, they must read the policy carefully.
Obtaining the Travel Insurance Policy
You must declare your travel before departing on your international journey, and receive your policy, in order to obtain cover. NO DECLARATION/TRAVEL POLICY, NO COVER.
To declare travel and obtain an insurance certificate, visa letter and policy documentation, please:
- Declare your travel dates and issue your own travel certificate at https://www.tic.co.za/fedhealth OR
- Call the TIC Help Desk on (011) 521 4500 during office hours and await the prompts.
Information required:
- Full name, ID number and Fedhealth membership number
- Destination
- Date of departure
- Date of arrival back in South Africa
- Contact numbers – landline and mobile
- Email address
Pet Care Benefit
Discounted Comprehensive Cover
Reality Access has partnered with dotsure.co.za on an exclusive Pet Insurance offer for Fedhealth members: Fedhealth members get 50% off their first three months’ pet premiums. T&Cs apply.
To access the 50% discount on pet insurance premiums for the first 3 months of cover, members must:
- Visit https://www.dotsure.co.za/sanlam-fedhealth
- Click on the ‘Get 50% off’ button and complete the necessary details
Pet Accident Benefit
Reality Access provides cover to Fedhealth members’ pet dogs and cats for accidental injuries. The benefit is R5 000 per Fedhealth member per household per membership year (not per pet), with an excess of R500 per accidental injury claim.
Members don’t need to register their cats and dogs for this benefit; they are automatically covered. The pet will be treated at the vet and the member will pay the vet directly for the treatment received. Members need to obtain a Reality Access/Fedhealth Pet Accident Benefit Claim Form from the Sanlam Reality website https://www.sanlamreality.co.za/benefit/pet-accident-cover and click on the Claims Form tab.
Complete the Claim and Consent Forms and send them together with the Vet invoice, Consent Form and proof of payment by email to petclaims@sanlamreality.co.za
For more info, members can visit https://www.fedhealth.co.za/sanlam-reality-access/ or download the Sanlam Reality Access brochure: https://www.fedhealth.co.za/media/3288/fedhealth-sanlam-reality-access-brochure-august-2021.pdf
We hope that Fedhealth members make full use of these benefits brought to them by Sanlam Reality Access at no extra charge!