Member Support

Member Support

Formularies: How We Pay For Chronic Medicine

A formulary is a carefully curated list of cost-effective, evidence-based medications that Fedhealth Medical Aid may cover for specific conditions

Chronic Medication: About The Chronic Disease Benefit

If you’ve been diagnosed with a chronic condition (a disease lasting more than three months for which you’ll need ongoing treatment), we’ll cover your treatment as long as it falls on our chronic disease list.

Tax Certificate

Get your tax certificate information here.

Find a Provider

Fedhealth network providers and hospitals enable our members to get quality healthcare, price certainty and peace of mind.

Hospital Authorisations

It’s important that you obtain our pre-authorisation for any hospital procedure that needs to be covered from your in-hospital benefit

Obtaining Chronic Medication

Here is a brief explanation of how to obtain your chronic medication depending on your Fedhealth option

Fedhealth Savings (MediVault & Wallet)

Using your day-to-day back-up plan? Here are some helpful ways we make managing Fedhealth Savings easy for members.

Got a question about Fedhealth benefits?

Meet Naledi – our AI agent, ready with all the Scheme’s benefit details, rules, and resources to help with general queries.

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